Service

Salesforce Implementation & Consulting

From discovery to go-live, our senior consultants design best-practice processes and implement scalable Salesforce solutions tailored to your business.

Overview

What you get

We deliver complete Salesforce implementations for mid-market and enterprise clients — from greenfield Sales Cloud and Service Cloud rollouts to multi-cloud programmes with custom Apex and LWC development. Every engagement is led by senior architects and consultants, with transparent communication and weekly demos throughout.

Implementation Approach

How we deliver

01

Discovery

Deep-dive into business processes, technical landscape, and success criteria.

02

Design

Solution architecture and process design with your stakeholders, validated through prototypes.

03

Build

Agile delivery with two-week sprints, demos, and continuous QA.

04

Go-Live

Data migration, UAT, training, and hypercare support during launch.

Platform Expertise

Where our team focuses

Sales Cloud

Pipeline, forecasting, territory and Quote to cash implementations for B2B sales teams.

Service Cloud

Omnichannel case management, knowledge bases, SLAs and field service solutions.

Experience Cloud

Customer, partner, and community portals built on the Salesforce platform.

Multi-Cloud Implementation

Sales, Service, Marketing, Experience and Industries clouds working together.

Data Cloud

Unified customer profiles, data harmonisation and real-time activation.

Agentforce & AI

Agentforce agents, Einstein AI and prompt-driven automation grounded in your data.

CRM Analytics & Tableau

Dashboards, CRM Analytics and Tableau reporting that leadership actually uses.

Slack

Slack licensing, rollout and adoption — plus Slack-first workflows, alerts and approvals connected to Salesforce.

Data Migration

Clean, validated migrations from legacy CRMs and ERPs into Salesforce.

Apex & LWC

Custom development where standard config doesn't go far enough.

Typical Timeline

Phased delivery, no surprises

01

Discovery & Design

2–4 weeks

Process workshops, solution architecture, success criteria.

02

Iterative Build

8–16 weeks

Sprint-based delivery with demos every 2 weeks.

03

UAT & Migration

2–4 weeks

Testing, data migration, training, cutover planning.

04

Go-Live & Hypercare

2–4 weeks

Launch support, defect triage, optimisation.

Benefits

What our clients gain

  • Senior architects on every engagement.
  • Best-practice Salesforce architecture that scales with your growth.
  • Transparent two-week sprints with stakeholder demos & regular executive reporting.
  • Clean data migration validated against business rules.
  • Knowledge transfer so your team owns the platform post go-live.

Ready to Transform Your Business?

Let’s discuss how our senior Salesforce consultants can accelerate your digital journey and deliver measurable results.