Salesforce Consulting
Salesforce has many solutions that are ready for immediate use for solving specific business cases, however integrating those products to your existing systems can still be a big challenge for your internal team.
Nubessom – your official consulting partner – is here to assist you when it comes to setting up your Salesforce apps. We are experts in many different solutions, including more widely used ones like Sales Cloud and Service Cloud, but also less conventional ones like Community Cloud, Field Service Lightning, Marketing Cloud, Salesforce Identity and Commerce Cloud.
Consulting workflow
Understand requirements and project scope
The definition of the end-goal and high-level expectations including business process gaps, special customer requirements is key. Especially if the client is not yet familiar with the solutions Salesforce offers.
Analyze scope, viability and propose a solution
We estimate the project scope and analyze what your system is already capable of, how it’s implemented and identify potential process pain-points. In the end of this step we choose a (set of) Salesforce solution(s) we use in the project.
The client's validation and approval
We evaluate the solution proposed by us together with the client. After coming to an agreement we choose the expert(s) from our team who have the most suitable skillset to achieve your goals.
Plan the phases and milestones with timelines
We plan the project implementation process by translating the high-level requirements derived your from your expectations into a solution design which can be used as a blueprint by your internal team and by Nubessom, depending on who takes the next steps.
Implementation, status updates and reporting
Based on the solution design’s end-result, the development and implementation is done by one or more of our experts in cooperation with the client’s internal team or in the completely by your internal team with our guidance. Regular status updates and reports are expected until completed.
Solution deployment and going live
Ensuring smooth deployment and putting your Salesforce solution live for your organization. We are always here to help you manage your newly implemented Salesforce service.
Who are our consulting services for?
Your goals, the size of the project and your resources determine the nature of our consulting. Whether it’s about pure consulting, consulting & development and/or implementation, this business stream of ours is typically suitable for the following clients.
Medium-sized companies with suitable technical resources
When only the Salesforce expert is missing from your team and you need some inspiration to get things going. Perfect if you have limited knowledge on the Salesforce ecosystem but you believe your team has the required general technical knowledge & resources.
Medium-sized companies with limited technical resources
In case your company is neither familiar with the Salesforce world nor has the technical capabilities, we are here to help you implement ready-made Salesforce Solutions to your systems. Depending on your industry we can offer you specific pre-packed solutions and help you integrate them to your processes.
Enterprise-level companies
If you feel none of the typical Salesforce solutions are suitable for your business our you are in need of a more personalized / customizable solution, we are happy to start a consultation session with you.
We are here to find a suitable combination of multiple already existing solutions or develop a unique product for you.
Request a consultation!
Some of our Clients
Related case studies
Workforce Support Centre Automation
Six thousand athletes, 16,000 volunteers, 4,000 coaches and 600,000 tickets sold. To make the 1st ever European Olympic Games a success, the Baku 2015 European Games Olympic Committee needed to bring together all these different stakeholders.
B2B & B2C Self-Service Portals and Mobile Solutions
Castrol needed B2B and B2C Self-Service Portals and a mobile solution to integrate various services and make a user-friendly mobile accessibility possible.
Digital Athletes Community
To make the 1st ever European Olympic Games in 2015 in Baku a success, the Baku 2015 European Games Olympic Committee needed a digital community for 6,000 athletes from 50 nations.
