Travel & Tour Management
PASHA Travel is one of the biggest regional tour operator in Azerbaijan and Georgia.
The client’s goal was to digitize tour management and automate sales processes, reservations as well as partner & service supplier management.
Project overview
Objective
Pasha Travel was searching for a robust solution to manage sales, bookings, reservations and tour management operations with in-depth reporting and analytics functionality.
Solution
Nubessom has developed an end-to-end concept of integrating existing company processes to Salesforce, including number of 3rd party system integrations, which allowed to automate booking and best offer search mechanisms.
Result
Pasha Travel can connect and engage with its suppliers and customers directly through Salesforce and enjoy automated sales and travel operations processes.
Business value
+25%
Better conversion rate
Thanks to client’s increased capability to offer more relevant service packages and upsell.
-12%
Lower operational costs offer
By the reduction of operational tasks such as manual data entry or
-18%
Lower costs per customer acquisition
By making the client’s digital presence more prominent and easy-to-manage.
+35%
Better user engagement on connected platforms
By allowing customers to manage sales processes in an automated way.
Salesforce solutions we used
Features
Service Pricing Tool
Hotel room rating management
Reservation Tool
Payment Tool
Integrations
Accounting systems
Payment gateway providers
PASHA Travel told about us
Florian Sengstschmid
COO at PASHA Travel
Starting from scratch is not a challenge when working with Nubessom. I was delighted to experience their proactive approach to our problems and their determination to effectively derive a solution from workshops even with groups that are not tech-savvy. The advantage of working with Nubessom is that they simply meet your business needs and help you achieve goals.
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