Travel & Tour Management

PASHA Travel is one of the biggest regional tour operator in Azerbaijan and Georgia.

The client’s goal was to digitize tour management and automate sales processes, reservations as well as partner & service supplier management.

Pasha Travel Logo

Project overview

Objective

Pasha Travel was searching for a robust solution to manage sales, bookings, reservations and tour management operations with in-depth reporting and analytics functionality.

 

Solution

Nubessom has developed an end-to-end concept of integrating existing company processes to Salesforce, including number of 3rd party system integrations, which allowed to automate booking and best offer search mechanisms.

Result

Pasha Travel can connect and engage with its suppliers and customers directly through Salesforce and enjoy automated sales and travel operations processes.

Business value

+25%

Better conversion rate

Thanks to client’s increased capability to offer more relevant service packages and upsell.

-12%

Lower operational costs offer

By the reduction of operational tasks such as manual data entry or 

-18%

Lower costs per customer acquisition

By making the client’s digital presence more prominent and easy-to-manage.

+35%

Better user engagement on connected platforms

By allowing customers to manage sales processes in an automated way. 

Salesforce solutions we used

force.com Logo

Features

Service Pricing Tool

Hotel room rating management

Reservation Tool

Payment Tool

Integrations

Galileo by Travelport Logo

Accounting systems

Payment gateway providers

PASHA Travel told about us

Florian Sengstschmid

Florian Sengstschmid

COO at PASHA Travel

5/5

Starting from scratch is not a challenge when working with Nubessom. I was delighted to experience their proactive approach to our problems and their determination to effectively derive a solution from workshops even with groups that are not tech-savvy. The advantage of working with Nubessom is that they simply meet your business needs and help you achieve goals.

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