E.ON is a European electric utility company based in Essen, Germany. It runs one of the world’s largest investor-owned electric utility service providers. It operates in over 30 countries and has over 33 million customers.
They needed a trusted Salesforce Partner to implement a B2B and B2C Salesforce Identity solution and migrate to a new consent management structure.
With so many customers and partners around the world, E.ON needed to implement a Salesforce unified identity solution that could be fast, flexible and efficient.
With multi-brand support to manage various applications within the group and strict data segregation between multiple B2B applications.
In order to comply with the New Data Privacy Laws E.ON had to migrate to a new Consent Management Structure.
We immediately started working on a Cloud-Based Digital Identity Authentication that keeps granular control over user access.
With Identity Lifecycle Management which streamlines the process for providing and removing access to apps for multiple users simultaneously.
The solution also included Identity event logs for creating reports and dashboards to monitor solution status and adoption.
Finally, we deployed Transaction Security Policies and Threat Detection setup which uses statistical and machine learning methods to detect threats to your Salesforce org.
After our implementation E.ON platform support 3+ M end clients and efficiently assures their identity and logins.
Having an API for viewing and managing Identity features made the process smooth and fast. Including the ability to track and archive Historical Data.
The new consent management structure is now updated and entirely compliance with the new GDPR regulations.
Migrating to new Consent Management Structure
Salesforce Identity
Identity self-service
Email verification
SMS verification
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